HOW WE WORK

One call, a fixed price, and a working version every week.

You deal with the person doing the work, from the first call to the day it goes live and after. No account managers, no long discovery phase, no surprises at the end.

A typical project: start, week one, week two, live, then support FIG. 06 — A TYPICAL PROJECT START You say yes.We set the go-live date. WEEK 1 First working version,with your real information. WEEK 2 Payments, accountingand messages connected.You try it out. LIVE On your website.Support begins. SUPPORT → hosting · monitoringchanges when you need them YOU SEE IT WORKING EVERY WEEK. NOTHING IS A SURPRISE AT THE END.

01 / THE STEPS

Four steps. The same every time.

Whether it is a website, a booking system or a tool for your team.

01

A short call

You tell us about the business, what it runs on now and what goes wrong. We ask questions. Fifteen minutes for Opus Hire, an hour for anything else.

02

A one-page proposal

Fixed price, go-live date, what is included, what you need to provide. Written so you can decide on it without a second meeting. For custom systems this comes at the end of a paid week of discovery, $3,500 AUD, credited against the build.

03

A working version every week

You see real progress with your real information, not slides. You try it, you tell us what is wrong, we fix it. The go-live date does not move unless you move it.

04

Live, and looked after

We put it on your website and stay close through the first real customers. Then a monthly plan covers hosting, monitoring and changes when you need them. Stop any time with a month’s notice.

02 / WHAT WE NEED FROM YOU

Less than you expect. All of it early.

One decision-maker
Someone who can say yes to a price, a page or a workflow without a committee. About an hour a week.
Your information as it is
Spreadsheets, the whiteboard photographed, last year’s invoices, the brochure. Messy is fine. You do not tidy it first.
Access
Your website, your accounting system, a payment account. We set up what does not exist.
The awkward examples
The regular who never pays a deposit, the job that went wrong, the Saturday double-booking. We test against them.

03 / MONEY

Fixed prices, paid in two halves.

Half to book the start date, half when it goes live. Australian dollars, excluding GST. Your data is yours and exports at any time. Contact.