Who we are
Opus Works is operated by 24/7 Platform Management Services Pty Ltd, based in Brisbane, Queensland, Australia. For Australian enquiries we act under the Privacy Act 1988 and the Australian Privacy Principles. For enquiries from the United Kingdom or the European Union we act as a data controller under UK GDPR and GDPR respectively.
What we collect
This website has no forms, no accounts and no analytics. It sets no cookies of its own and makes no requests to third parties. The only personal information we hold is what you give us when you email or call: usually your name, your business name, your contact details and whatever you tell us about your business. The calculator on the Opus Hire page runs in your browser; the numbers you type into it are not sent to us.
What we do with it
We use your details to reply to you, to prepare a proposal, and to do the work you engage us for. The lawful basis is our legitimate interest in responding to an enquiry you made, and then the contract between us. We do not sell your information, we do not add you to a mailing list, and we do not share it with anyone except the service providers we need to run the business: our email provider, our accounting software and our phone carrier. Those providers may store data outside Australia, the UK or the EU under their own safeguards.
How long we keep it
Enquiries that do not go anywhere are deleted within twelve months. Records for work we have done are kept for seven years, because Australian tax law requires it.
Your rights
Email info@opusworks.com.au and we will tell you what we hold about you, correct it, delete it, or give it to you in a portable form, within thirty days. There is no charge. UK and EU residents have the additional rights set out in GDPR, including the right to object and to lodge a complaint with your local supervisory authority.
If you are not happy
Tell us first and we will try to fix it. In Australia you can complain to the Office of the Australian Information Commissioner at oaic.gov.au. In the UK, the Information Commissioner’s Office at ico.org.uk.
Changes
If this policy changes, the new version goes on this page with a new date at the top.